CONTACT
Reach the right person with the right question
Write to us directly instead of filling in a form and waiting. If you state your request concretely from the start, we can share technical content in the first reply.
REQUEST TYPES
What you can write to us about
Naming your request under one of these headings speeds up routing it to the right team.
Technical file request
Product datasheet, data dictionary, mounting guideline and the band/operator matrix.
Pilot planning
Defining a pilot scope that measures coverage, data, battery and integration assumptions.
Integration discussion
HES/MDM, SCADA or GIS integration, data format and authorisation.
Security review
Security control topics, support policy and the vulnerability disclosure process.
Partners and distributors
System integrator or distributor cooperation, country-level representation.
Vulnerability report
If you have found a security vulnerability, state it clearly in the subject line; it will be treated as a priority.